Privilege escalation is at the center of the cyber attack cycle. Why? Because attackers need the credentials of an insider, and administrative credentials give them the power to move laterally throughout the data center, to access high value servers and to take over domain controllers. Organizations now realize that securing privilege access is the first step […]

Need a new software program installed on your laptop? Call the help desk. Can’t get the VPN to work? Call the help desk. Spilled water on your computer? Call the help desk. Depending on the size of the organization, an IT help desk can receive dozens, hundreds or even thousands of requests daily, so it’s […]